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Terms of Service

The rules for using the service, in plain words.

Last updated 23 October 2026

The agreement

These terms apply to schools that subscribe to BeMela and to everyone who uses it. A school’s order or written agreement with us takes precedence where it differs from these terms.

Accounts

The school decides who has an account and what each person can see and do. Keep your sign-in details private and tell your school or us at once if you think someone else has used them.

Acceptable use

  • Use BeMela only for running your school and communicating with its community.
  • Do not upload unlawful content, or data you have no right to share.
  • Do not try to reach another school’s data, disrupt the service, or work around its security or plan limits.

Your data

The school owns the data it puts into BeMela. We use it only to provide the service, as described in the Privacy Policy. The school can export its data while its subscription is active and for a limited period after it ends.

Subscriptions and fees

Plans, prices and limits are set out in the school’s order. Fees are due as invoiced. We may suspend a school’s access after unpaid fees and reasonable notice, without deleting its data during that period.

Availability and changes

We work to keep BeMela available and announce planned maintenance in advance. We improve the service over time and will not remove a core feature a school pays for during its current term.

Liability

BeMela is provided as described in the school’s plan. To the extent the law allows, we are not liable for indirect losses, and our total liability is limited to the fees the school paid in the twelve months before the claim.

Ending

A school may stop at the end of its term. We may end access for a serious breach of these terms. Sections on data, fees owed and liability continue after the agreement ends.

Changes and contact

We will post any change here and update the date above; material changes are announced to schools in advance. Questions: info@be-mela.com.

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